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FAQs
Frequently Asked Questions

Is my personal information safe?
The Boston Globe Services website uses state-of-the-art Internet security. Thanks to Secure Socket Layer technology (SSL), your credit card number and other ordering information remain confidential and fully encrypted from start to finish.
After your transaction is complete, The Boston Globe will confirm it with you via e-mail. This allows you to check your transaction and contact us if you have any corrections.

Why do I have to log in?
One of the improvements to The Boston Globe Services website is the addition of security to protect your privacy. A login procedure has been implemented which asks that you verify your identity before we display any account information.

What if I forget my password?
If you forget your password, please use the "Forget password" link on the login page.