Top Six FAQs

Q. How do I order a newspaper subscription?
A. You can place your order for home delivery of The Boston Globe online, and may be eligible to receive an introductory discount. To order a new subscription, click here to go to the Subscribe page and enter the ZIP Code for the delivery location. This will bring up the prices and home delivery options available in your area. Select from the available products listed and complete the order form.
more home delivery faqs ... 

Q. How do I submit news material to the Globe for publication?
A. The Globe offers free listings to community groups and organizations in several places in the paper. Please pay careful attention to the information requested, the deadlines for submission, and the mailing addresses.
more... 

Q. What subscriber customer services are available on the website?
A. We are pleased to offer our subscribers more customer services than ever before on our new subscriber services web site. Currently, all account information is posted with a 24-48 hour lag.

You can request the following services online

• Review a summary of your account

• Change the days the paper is received

• Sign up for the convenience of payment by credit card

• Change delivery or billing address

• Review activity on your account

• Report a late or missing newspaper

• Report missing or damaged sections

• Suspend and restart delivery of the newspaper

• Donate to the Newspaper in Education Program

• Register a service complaint

more subscriber customer service faqs ...

Q. What are the home delivery rates?
A. Rates for home delivery of The Boston Globe vary by area. To find out the best offers available in your area, click here to go to the Subscribe page and enter the ZIP Code for the delivery location. This will bring up the introductory rates and home delivery options available in your area.
more home delivery rate faqs ... 

Q. I was on vacation last month and I don't see my credit for Home Delivery.
A. The days you were stopped for vacation will be added to the end of your current subscription billing period. Your invoice will state - Extension for Vacation, and the total number of days extended." (This will be listed on the righthand side of the invoice).